Frequently Asked Questions

NOTOUT accepts signups from most of the South Asian countries.

Yes, your funds are completely secure. 4six uses industry-leading encryption technology to protect your account and financial information. All deposits are held in segregated bank accounts separate from company operating funds.

We comply with international financial security standards and undergo regular security audits. Your money is safe and available for withdrawal at any time subject to our standard withdrawal procedures.

SSL stands for Secure Sockets Layer, a security protocol that encrypts data transmitted between your browser and our servers. When you see the padlock icon in your browser address bar, it means SSL is active and your connection is secure.

SSL encryption prevents hackers from intercepting sensitive information like passwords, personal details, and payment information. All pages on 4six use SSL encryption for maximum security.

Yes, 4six uses 256-bit SSL encryption on all pages, ensuring that every interaction with our site is completely secure. This is the same level of encryption used by banks and financial institutions.

Your personal information, login credentials, and financial transactions are all protected by this advanced encryption. You can verify this by looking for “https://” and the padlock icon in your browser address bar.

Document verification is a legal requirement to prevent fraud, money laundering, and underage gambling. By verifying your identity, we protect both you and our platform from illegal activities.

Your documents are handled with strict confidentiality and stored securely using encryption. We only request necessary documents and never share your information with third parties without your consent or legal requirement. This verification also protects your account from unauthorized access.

If you don’t complete identity verification, your account will have restricted functionality. You may face limitations such as lower deposit limits, restricted withdrawal options, or inability to claim certain promotions.

In some cases, if verification is not completed within a specified timeframe, we may temporarily suspend your account until documents are provided. This is a standard industry practice to ensure security and regulatory compliance.

You can fund your 4six account using multiple payment methods: bKash, Nagad, Rocket (mobile banking), bank transfer, or international cards (Visa/Mastercard).

Log into your account, go to “Deposit”, select your preferred payment method, enter the amount, and follow the instructions. Most deposits are instant. Minimum deposit is ৳500 for mobile banking and ৳1,000 for bank transfers. We don’t charge any deposit fees.

No, all deposits must come from a payment method in your own name. Deposits from third parties (including family members) are not allowed and will be rejected.

This policy prevents money laundering and ensures account security. If we detect third-party deposits, we may freeze your account pending investigation. Only deposit using payment methods registered in the same name as your 4six account.

Contact our support team immediately with full details: the deposit amount, time, payment method, and whose account was used. We will investigate and may need to return the funds to the original payment source.

Your account may be temporarily restricted until this is resolved. To avoid delays, ensure all future deposits come from payment methods in your own name. In some cases, you may need to provide additional verification documents.

A back bet is a traditional bet where you are betting FOR something to happen. For example, if you back Manchester United to win, you win if Manchester United wins the match.

This is the most common type of bet and the one you’re probably most familiar with. The odds tell you how much you will win relative to your stake. Higher odds mean bigger potential winnings but lower probability.

A lay bet is the opposite of a back bet – you are betting AGAINST something happening. For example, if you lay Manchester United to win, you win if they lose or draw.

Lay betting is popular on betting exchanges. When you lay a bet, you are essentially acting as the bookmaker, offering odds to other bettors. Your potential loss is higher than your stake because you must pay out if the outcome occurs.

The delay (usually 2-5 seconds) during live betting exists to prevent unfair advantages from real-time information. This buffer time ensures all bets are accepted under fair conditions and prevents exploitation of live feed delays.

During significant events in the match (like a goal about to be scored), the market may be temporarily suspended for longer to adjust odds. This is normal and protects both you and us from incorrect odds.

Market Exposure refers to the maximum amount you could lose on a particular market based on all your active bets. It represents your total risk exposure before the market is settled.

For example, if you have multiple bets on the same cricket match, your exposure is calculated as the worst-case scenario across all possible outcomes. Understanding your exposure helps you manage risk and avoid over-betting.

To sign up, click the ‘Join now’ button at the top of the page and complete the required fields including your username and password.

No. Each Notout user can only have one account registered in their name.

Opening an account with 4six is quick and easy. Click the “Sign Up” button on our homepage, fill in your personal details including name, email, phone number, and date of birth. Create a secure password and accept our terms and conditions. You will receive a verification email – click the link to activate your account.

Once verified, you can log in and start betting immediately. For full access to all features, complete your identity verification by submitting your ID documents.

No, each person is allowed only one account with 4six. Multiple accounts (also called duplicate accounts) are strictly prohibited and violate our terms and conditions.

If we detect multiple accounts, all accounts will be closed and any winnings or bonuses forfeited. This policy helps us prevent fraud and ensure fair play for all users.

4six accepts customers from Bangladesh and selected international locations. However, we do not accept customers from restricted territories due to legal and regulatory requirements.

Before creating an account, please check our Terms & Conditions for the complete list of restricted countries. Using VPN or proxy services to circumvent these restrictions is prohibited and will result in account closure.

Yes, for your security and to comply with regulations, you will need to complete identity verification. This involves submitting a government-issued ID (National ID card, Passport, or Driving License) and proof of address (utility bill or bank statement within last 3 months).

Upload clear photos of these documents through your account dashboard. Verification usually takes 24-48 hours. Until verified, you may have limited withdrawal options and betting limits.

For the best experience, we recommend using the latest version of Chrome, Firefox, Safari, or Edge browsers. Your device should have a stable internet connection with minimum 2 Mbps speed.

Mobile users should use Android 6.0 or iOS 11.0 or higher. Enable JavaScript and cookies in your browser settings. Clear your browser cache regularly if you experience any loading issues. A screen resolution of at least 1024×768 is recommended for desktop use.

First, try clearing your browser cache and cookies, then refresh the page. Make sure you’re using an updated browser version. If the problem persists, try a different browser or device to isolate the issue.

Check your internet connection and firewall settings. Sometimes antivirus software can block certain features. If you’re using a VPN, try disabling it. Contact our support team if the issue continues – provide details about your browser, device, and the specific problem you’re experiencing.

In the rare event of technical difficulties, all active bets remain valid and are settled normally once the service is restored. Any in-play bets are handled according to our betting rules.

We have backup systems and work quickly to restore service. You can check our social media channels for updates during any downtime. If a match finishes while the site is down, bets are settled based on official results.

Once a bet is placed and confirmed, it cannot be cancelled. This is standard across all betting platforms because odds and markets are continuously changing.

Always review your bet slip carefully before confirming. You have a few seconds after clicking “Place Bet” to review, but once confirmed, the bet is final. Some markets may offer Cash Out options which allow you to close your bet early for a settlement value.